Step 1 – Exit i Tunes if it is running on your computer by selecting the “File” and “Exit” menu buttons. Then, select the “Tools” menu option followed by “Internet Options.Step 3 – Choose the “Advanced” menu tab and locate the “Security” section of the menu.A pop-up window will then display showing the version of the software installed on your computer.
Step 6 – For Windows users, if you still encounter i Tunes connection errors at this point, uninstalling and then reinstalling the i Tunes program has proven effective for some end-users.
Step 7 – Troubleshoot potential home router issues by disconnecting the wireless router and connecting to the Internet directly through your DSL or cable modem.
Trusted servers include: phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, itunes.apple.com, and ax.phobos.
Other ports that are considered “well known” that may need to be opened for proper i Tunes use include: 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
Many times, i Tunes users will forget to try this step and realize that they have an Internet outage or are no longer connected to a wireless network.
If the alternative website loads in the device or computer’s web browser then the Internet connectivity cause can be eliminated as a reason for the error.Step 4 – Add the Veri Sign servers to the “Trusted” site list in your computer security software.i Tunes will attempt to contact either evintl-ocsp.or evsecure-ocsp.during an i Phone restore and activation.Step 11 – Restart your computer and try to connect to the i Tunes store a final time.If you still receive the “i Tunes Network Connection Timed Out” error, then you should seek assistance through i Tunes help and submit a trouble ticket to your local ISP since they could be inadvertently blocking the Apple website or associated services.As a result, if you flush the DNS (on both Windows and Mac OS X), it can help solve the error.